Privacy policy

1. Who we are

This webshop is operated by Van Vliet International Kft. under the brand Holland Kertészet.

Registered address
9124 Gyömöre, Rákóczi Utca 68, Hungary

Tax number
32081710-2-08

Contact
kapcsolat@hollandkerteszet.hu

2. What data we collect

• Identity and contact details (name, email, phone number)
• Billing and shipping details (address, country)
• Order and payment information (ordered items, invoices, payment status)
• Customer communications (emails and messages you send us)
• Technical data (IP address, device and browser information, cookies)

3. Why we process your data (legal basis)

We process your personal data for the following purposes:

• To fulfil your order (contract performance): processing payments, shipping your order, providing customer service
• To comply with legal obligations: accounting, invoicing, tax compliance
• To answer questions and handle complaints (legitimate interest and or legal obligation)
• To prevent fraud and secure the website (legitimate interest)
• Marketing: only where permitted by law and based on your consent where required

4. Who we share data with

We share data only when necessary to operate the webshop and fulfil orders. This can include service providers such as webshop hosting and platform providers, payment providers, shipping and delivery partners, IT service providers, and accounting or invoicing tools. These providers process data under contractual safeguards and only for the purposes we specify.

5. International transfers

Some of our service providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards required by GDPR, such as adequacy decisions or standard contractual clauses.

6. Data retention

We keep personal data only as long as necessary for the purposes described above. Accounting and invoice data is stored for the period required by law. Communications are kept as long as needed to handle requests or protect legal claims.

7. Your rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of data where applicable
• Request restriction of processing
• Object to processing based on legitimate interest
• Request data portability where applicable
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at kapcsolat@hollandkerteszet.hu.

8. Cookies

We use cookies and similar technologies to operate the webshop, remember preferences, and improve performance. Where required, we ask for your consent before placing non-essential cookies. You can manage cookies through your browser settings and, where available, our cookie banner preferences.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

10. Changes to this Privacy Policy

We may update this Privacy Policy. The version published on the website applies from the effective date shown at the top.

Questions? Email us at kapcsolat@hollandkerteszet.hu.